BISON After-sales service
What is After sales and servicing?
As part of china-BISON after-sales service, the BISON team provides consistent maintenance services and performs maintenance according to the hours specified in the flexible service agreement. Taking advantage of our aftersales and maintenance services means BISON work closely with you and our dealers, and each of our aftersales and service packages includes 24/7 support for any maintenance issues, as well as a variety of agreements covering major and minor repairs.
BISON also offer additional services such as:
- Testing UPS functionality
- Annual Load Testing
- Battery Evaluations
- And many others that span the entire lifecycle of your generator, from initial commissioning to end of life.
Why Choose China BISON
Installations
As part of the after sales service, BISON is responsible for the installation and commissioning of the generator set. The technical conditions for implementation are analyzed to ensure that the installation complies with the current regulations and fully guarantee the operability.
Spare parts
china-BISON has spare parts stock for all the brands we work with as well as our entire range of products. This way, we can deal with incidents in the shortest possible time and always use high-quality products.
Technical assistance
China-BISON's professional technicians will restore the operability of your equipment and solve any failures in the shortest possible time. BISON works directly with generator accessories manufacturers to guarantee the shortest possible replacement times.
Commissioning
BISON has professional technicians to debug the equipment to ensure that the products are correctly implemented under the required technical conditions.
Remote management
In order to meet your needs for remote management of equipment, BISON provides a remote management and monitoring system that controls the generator set through the Ethernet communication system.
Adaptations
BISON adapts equipment to your new requirements for continuous improvement: alarm configuration, control panel renewal, tank installation, etc.
Why do you need After Sales Service for your Genset?
Just like any other piece of machinery, diesel generator parts are bound to degrade over time. Even with ISO9001 certified CPS generators, general wear and tear from continuous or even infrequent operation will eventually reduce efficiency. That’s why BISON offers a flexible, comprehensive after-sales service program for all custom diesel generators for sale. Find out more about BISON’s renowned after sales and service contracts, what they are and how they can keep your diesel generators at the peak efficiency they need to prosper!
What BISON offers you in the spare parts area
In china-BISON, BISON has a network of professionals all over the country and overseas, and BISON can respond quickly and effectively when the generator fails to work or fails.
Our global network of service agents and distributors are always ready to offer you the quickest and most professional technical advice and services, no matter where your generator sets might be.
For correct operation, it’s crucial that operators follow the guidelines in the operating manual. Regular inspections, adjustments, and cleaning of all components are necessary to ensure smooth operation and longevity of the machine. Furthermore, routine maintenance and repairs help prevent premature wear and tear on all parts.
As a generator supplier, you can get the following quality guarantees:
- Supply qualified china-BISON generators, gensets and accessories.
- Offering complete technical support, including installation guidance, repair and maintenance services, commissioning guidance etc.
- Adequate products and spare parts supply.
- Professional training and troubleshooting for technical staff.
- Online support for parts ordering and availability, a whole set of parts solution.
- Online technical support provides video training for product installation, replacement of parts, as well as operation and maintenance guidance.
- Genuine spare parts supply.
